We are committed to safeguarding your personal information.
Last updated: October 2025
At Alaamah, your privacy and trust are our highest priority.
This Privacy Policy explains how we collect, use, protect, and share personal information across all Alaamah services and subdomains, including:
AI Platform – ai.alaamah.com
Auto (Content Scheduler) – auto.alaamah.com
DM Automation – dm.alaamah.com
WA CRM – wa.alaamah.com
Gateway (Messaging) – gw.alaamah.com
Digital Store – store.alaamah.com
and any future subdomains or related services under alaamah.com.
We may collect the following types of data depending on the service you use:
Account Information: name, email, phone number, login credentials.
Payment Data: billing information processed securely via third-party gateways.
Usage Data: actions performed on our platforms, preferences, logs, and session data.
Connected Accounts: data you authorize via APIs (e.g., TikTok, Instagram, WhatsApp).
Technical Data: IP address, device type, browser, cookies, and error logs.
Communication Data: messages, support tickets, and automated chat interactions.
Your information is used strictly for operational, legal, and service-related purposes:
To provide, operate, and maintain Alaamah’s platforms and tools.
To personalize and enhance your experience across our services.
To process payments, subscriptions, and invoices securely.
To analyze performance, improve AI features, and optimize automation tools.
To send essential updates, offers, or service notifications (you may opt out).
To ensure compliance with legal and regulatory requirements.
We do not sell, rent, or trade your personal data.
We may share limited data only with:
Payment processors: for secure transactions.
Hosting and infrastructure providers: such as Google Cloud and analytics services.
Third-party integrations you authorize: like social media or messaging APIs.
Legal authorities: if required by applicable law.
All partners are bound by strict confidentiality and data protection agreements.
Our websites and tools use cookies and similar technologies to:
Maintain session stability and account security.
Measure traffic and user engagement.
Improve UX and feature performance.
You may disable cookies through your browser settings, though some features may not function properly.
We apply strong encryption, firewall protection, secure APIs, and access control policies to protect all data transmitted or stored.
Despite these efforts, no digital system is 100% secure. We encourage users to use strong passwords and enable 2FA when available.
We retain your data only as long as needed to:
Provide and maintain your account.
Comply with legal obligations or resolve disputes.
Once your account is deleted, associated data is securely removed or anonymized unless required by law.
You have the right to:
Access, edit, or delete your personal data.
Withdraw consent to marketing or automated processing.
Request a copy of your stored information.
Close your account at any time.
To exercise these rights, contact us at hi@alaamah.com.
Some Alaamah services rely on third-party providers such as Google Analytics, Meta APIs, TikTok API, or messaging gateways.
Each has its own privacy policy governing data handling.
We are not responsible for third-party data practices outside our control.
Our services are not directed to children under 13 years old (or the legal minimum age in your region).
We do not knowingly collect or store data from minors.
We may update this Privacy Policy periodically.
All changes will be posted on alaamah.com/privacy with the updated date.
Material updates may be communicated via email or dashboard notification.
If you have questions or requests regarding privacy or data protection, please contact:
hi@alaamah.com
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